Shipping policy

At Travalate, we strive to ensure that your order reaches you safely and on time. Please read our shipping policy below for details regarding order processing, delivery timelines, and shipping charges.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During sales, product launches, or festive seasons, processing times may be slightly longer.

Shipping Timelines

Estimated delivery times:

Metro Cities: 3–5 business days
Other Cities & Towns: 5–8 business days
Remote Locations: 7–12 business days

Please note that delivery timelines are estimates and may vary due to factors beyond our control, including weather conditions, courier delays, or regional restrictions.

Shipping Charges

Free shipping on all prepaid orders above ₹999.
A standard shipping fee may apply to orders below the free shipping threshold.
Any applicable shipping charges will be displayed at checkout before payment.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details. You can use the tracking number to monitor the status of your shipment.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information. Travalate cannot be held responsible for delays or failed deliveries resulting from incorrect or incomplete addresses.

Contact Us

For any shipping-related questions, please reach out to our customer support team at:

Email: support@travalate.co.in
Business Hours: Monday–Saturday, 10:30 AM – 6:00 PM IST

Thank you for shopping with Travalate. We appreciate your trust and look forward to being part of your journeys.